Customer & Conversational Commerce OS
Turn Every Customer Conversation
Into an Opportunity
Zatar helps businesses capture, organize, and convert every customer conversation into structured business outcomes — from the first message to the final order.
- Free and private to set up
- Verified business owners
- Payments through Paystack
Your customers are ready to buy. Your phone is in the way.
Every slow reply is a sale at risk.
The same questions, all day
Price, hours, delivery, “is it available?” You type the same answers again and again, while the people ready to order wait their turn.
“I’ll take two.” Was that an order?
It is buried in a long thread. Was it confirmed? Was it paid? Nobody is sure, so you scroll, and you guess.
The slot you held for no one
Without a deposit or a reminder, a customer simply does not come, and the empty hour is your loss.
“Who was that customer again?”
Names, past orders, what they liked last time: scattered across phones, notebooks and your memory.
A business that sleeps when you sleep
A customer who messages at 11pm and hears back at 9am may already have bought from someone else.
“Is this seller even real?”
A new customer has no easy way to know you are real, or that their order will really arrive. So they hesitate, or they leave.
None of this means your business is failing. It means your sales have outgrown a chat on one phone.
Give every customer a chat that sells, and gets the details right
Zatar gives your business a QR code and a link. Customers land in a chat built around what you sell, ask, order or book, and pay. You get a clean order, not a messy thread.
For your customers
One link, one chat: ask, browse, order or book, and pay. They sign in with a phone number and a one-time code, and always know where their order is.
For you, the owner
One dashboard instead of a dozen chats: Messenger, Orders, Bookings, Customers, your Catalog or Menu, QR codes and analytics. It shows you what needs you right now.
For your team
Invite staff with exactly the access you choose. Everyone works from the same chats, orders and calendar, so nothing depends on one phone.
Same business. A calmer day.
Before
- Answering the same questions by hand
- Orders and payments scattered across chats
- Empty slots and no-shows
- Customers you cannot find again
- Replies only when you are awake
With Zatar
- Common questions answered by MAY, in your own words
- Every order in one list, with its payment status
- Deposits and reminders that protect your slots
- Every customer’s orders and notes in one profile
- Chats answered day and night, with you stepping in when it matters
Open one screen. See your whole business.
The real Zatar dashboard, with demo data for a kitchen: today’s sales, who is booked and what needs you.
Sales and revenue
Sales today, the revenue for the last 7 days and how it compares with the week before.
Today’s reservations
Who is coming and when, so nothing is double-booked or forgotten.
What needs you
Chats that went quiet, items that sold out, and your busiest time of the week.
Orders and activity
Recent orders with their status, and a live feed of what customers are saying.
MAY takes the first reply. You take the moments that matter.
A customer asks, MAY answers, builds the order and the payment follows. When someone is unhappy or MAY is unsure, the chat lands with you, with the reason, and you take over in one tap.
- See every chat in one inbox, with who MAY is helping and who needs you
- Take over, hand back, or assign a chat to a teammate
- Open the customer’s profile beside the chat: orders, spend, notes
From “I’ll take two” to a paid order on your list
Orders that come from chat, QR codes or your own entry sit in one list, with what is paid, what is packing and what is out for delivery. The next step is always one tap away.
- Mark as paid, send a payment link or dispatch from the list
- Know which orders are waiting for payment and for how long
- Customers confirm delivery with their own code
Slots that fill themselves, held by a deposit
Customers book only the times that are really free, and a deposit holds the slot. You see the week, who is coming, and what has been paid before anyone walks in.
- Staff calendars with free times worked out for you
- Deposits that protect your time, and reminders that cut no-shows
- Reschedule, confirm or check in from the calendar
An assistant that sounds like you, and never guesses your prices
A made-up price costs you a customer. By default, every word MAY says comes from your own Templates and FAQs, and prices, stock and opening hours are read live from your data. When a person is needed, she hands over and tells you why.
- Answers the questions you teach her, in English or Nigerian Pidgin
- Shows your real items and prices, and gets the customer to the point of ordering or booking
- Never commits an order or a payment herself: the customer taps to confirm
- Hands over to you for complaints, refunds and anything she is unsure of
- Remembers only what a customer chooses to tell her, visibly and deletably
From a first message to a paid order, in four steps
- 1
Set up your workspace
Name your business, choose what you sell and add your hours. Start with sample data if you like. Setup is free and private.
- 2
Share your QR code or link
Print the QR code for your counter or send the link on Instagram. Every code counts its own scans.
- 3
Customers chat, order or book, and pay
MAY answers, shows your items and prepares the order. The customer taps to confirm and pays on a secure page.
- 4
You run the business
Orders and bookings arrive in your dashboard. Take over any chat, assign it to a teammate, and see what is working.
Everything a chat needs to become a sale
No stitching tools together. All of this is already part of Zatar.
Conversations with MAY
Answers customers day and night from your Templates and FAQs, and hands over to you when it matters.
Orders and delivery
Follow every order from awaiting payment to delivered. A delivery counts as delivered when the customer confirms it with their code.
Bookings and deposits
Staff calendars, free times worked out from your hours, deposits to cut no-shows, and automatic reminders.
Catalog, menu and gallery
Products, dishes, services and a photo gallery, set up the way your kind of business actually sells.
Payments
Customers pay by card, bank transfer or USSD through Paystack. Use Zatar Payments or connect your own Paystack account.
Team and roles
Give each person only the access they need. Reassign chats, and see who did what in the activity log.
QR codes and links
Make a code for your counter, a product or a campaign, print it with the built-in designer, and see which ones bring customers.
Customer records
Every customer, their orders and bookings, and private notes your team can add, in one profile.
Analytics
See sales, busy times, where customers come from and how MAY is doing, from the numbers your business really produces.
If your customers ask before they buy, Zatar fits
The same engine shows up as a menu for a kitchen, a catalog for a boutique, a calendar for a salon and a portfolio for a photographer.
Restaurants and food
A live menu, orders for delivery or pickup, and customers who can ask “is it spicy?” at any hour.
See how it works for foodSalons, barbers and beauty
Bookable services, deposits that protect your time, reminders, and a portfolio that sells your work.
See how it works for salonsOnline shops and stores
Fashion, pharmacy, electronics, groceries and general stores: a catalog customers can chat their way through.
See how it works for shops- Food and restaurants
- Barbers and hair salons
- Beauty and spa
- Fashion and clothing
- Pharmacy and health
- Electronics and gadgets
- Groceries and supermarkets
- Professional services
- General stores
Customers buy from businesses they trust. Zatar helps you earn it.
Here is how Zatar protects both sides of every sale.
- Verified owners. Every business owner confirms their identity before the business opens to customers.
- An assistant that stays in her lane. MAY cannot invent a price, a product or a delivery promise. Facts come from your own data and are added by the system, not written by AI.
- Secure payments. Customers pay on Paystack’s secure checkout. Zatar never sees or stores card details.
- Delivery you can prove. An order counts as delivered only when the customer confirms it with their own code.
- Customers who stay yours. Their details belong to your business. Zatar processes them on your behalf, and the Privacy Policy explains how.
Zatar is new, and we say so
You will not find invented reviews, borrowed logos or made-up numbers on this site. Create a workspace, open the Test Inbox, ask MAY the questions your customers ask, and judge her for yourself before you spend anything.
Who is behind ZatarPriced for small businesses, in naira
Early-supporter prices run until 4 May 2027 and stay the same for as long as you stay subscribed. Prices in naira, per month.
Starter
For brands just starting to sell
₦3,000 a month
Early-supporter price. Then ₦5,000 for new customers.
- 500 customer conversations a month
- 2 team members
- Core numbers, last 30 days
Growth
For brands that sell every day
₦10,000 a month
Early-supporter price. Then ₦15,000 for new customers.
- 2,000 customer conversations a month
- 6 team members
- Every card, 12 months, CSV export
Scale
For busy teams
₦35,000 a month
Early-supporter price. Then ₦45,000 for new customers.
- 5,000 customer conversations a month
- 25 team members
- Growth, with longer history
The questions we hear most
What is Zatar?
Does Zatar use AI?
How much does Zatar cost?
How do customers pay?
What happens if I go over my plan?
Is my customers’ data safe?
Your next customer is already typing
Set up your workspace in minutes. It is free and private until you are ready to open to customers.